a strategic design practice focused on helping governments and leaders innovate






“Gentlemen, we have run out of money. It’s time to start thinking.
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About
Snowcone & Haystack is a Helsinki based strategic design practice focused on helping governments and leaders innovate.
The means helping institutions better respond to the increasingly ambiguous and complex context in which they operate in. Founded in 2013, Snowcone has worked with local municipalities, state governments, and transnational institutions across the world.
Hi, I am Marco, Founder and CEO of Snowcone.
I have +15 years experience working on complex institutional and social challenges, helping leaders and organizations innovate.
Prior to founding Snowcone I was Director of Strategic Design at Sitra, the Finnish Innovation Fund where I help establish the fund’s strategic design capability. While there, we launched a portfolio of initiatives to address the acute need for strategic improvement in the public sector, which included building the government innovation platform Helsinki Design Lab and spearheading the transitional urban decarbonization intervention Low2no.org.
From 1999-2009 I was on the faculty of the Harvard Design School. As Associate Professor I led several significant research & innovation efforts including work on the Stroke Pathways Project, a strategic design initiative to transform stroke care in the US to deliver better outcomes at lower costs.
Currently I work with many organizations, big and small, helping them better respond to the needs of a 21st century world. I am proud of the many practitioners that I have had the privileged to work with through the years. When needed I am happy to help clients build bespoke teams, networking stellar professional that I’ve worked with in the past.
In other responsibilities, I am a faculty member of NESTA’s States of Change program; and advisor to many public, private, and academic organizations. I was a co-author in “Fostering Innovation in the Public Sector” published by the OECD: co-authored “Outriders for European Competitiveness” for the EU Commission; and have published extensively on design, innovation and public sector transformation. Books include “Legible Practises: Six stories about the craft of stewardship” (2013) and “In Studio: Recipes for Systemic Change” (2011).
I received my BFA and BArch from Rhode Island School of Design and an MArch with Distinction from Harvard University. In 2020 I received an Honorary Doctorate from Delft University of Technology.
for a more complete summary, see here.
Select projects & publications
Stroke Pathways Project
A strategic redesign of stroke care, to deliver better outcomes at lower costs, Harvard Design School (2005-2008)
Low2no
A strategic intervention to deliver zero carbon cities, Finnish Innovation Fund (2009-2012)
Helsinki Design Lab
A platform for government redesign, Finnish Innovation Fund (2008-2013)
Legible practises: Six stories about the craft of stewardship
Finnish Innovation Fund (2013)
In studio: Recipes for systemic change
Finnish Innovation Fund (2011)
Outriders for European Competitiveness
Report of the Independent Expert Group, European Commission (2014)
Work
A few of the organizations I’ve had the privilege to work with include:
United Nations Development Programme, UNDP
City of Helsinki
Vinnova, Sweden’s Innovation Agency
European Commission
Government of Northern Ireland
Government of Canada
Finnish Government
Massachusetts Institute of Technology, Collaborative Initiatives
Government of Slovenia
Nesta
Details
Contact info@snowcone.fi
Address Pursimiehenkatu 15, Helsinki 00150, Finland
Business details Snowcone & Haystack Oy, Business Tax ID (Y-tunnus): 2558051-5

Interaction20 presentation
Milan, Italy
February 6, 2020